Woman's Fashion Retailer
• Project managed all phases of Pack-to-Light store packing system implementation for nationwide retailer, including interface design with legacy host system and the creation of unique inbound product barcode. The new system gave unprecedented visibility into inventory by allocation/lane numbers, pre-pack code, and size.
• Catapulted productivity (100% increase within one week) and improved throughput of 165K-sq.-ft. distribution center (DC) by 46.5% (from 408 uph to 598 uph) within first month as a result of personally delivered solutions.
• Assisted in implementation of EDI and inbound visibility program, introducing fully automated, paperless processes for shipping/distribution.
• Saved client $750K annually as PM over reconfiguring transportation vendor processes/systems.
• Gathered business requirements and developed WMS requirements document.
International Grocery Retailer
• Advised on all phases of major WMS upgrade in Poland, and directed all testing (e.g., defect resolution, functionality, acceptance, and integration testing) and go-live support.
• Supported U.S. startup division in testing and implementing Oracle Retail Merchandising System (ORMS), Oracle Retail Warehouse Management System (ORWMS), Oracle Financial Intelligence (OFI), and Retalix StoreLine and Integration Layer systems.
• Earned strong client commendations for enabling the on-schedule opening of first U.S. stores, and for providing rapid defect resolution across all systems.
Irish Department Store Retailer
• WMS project manager on Oracle Retail Suite implementation Oracle Retail Merchandising System (ORMS), Oracle Retail Warehouse Management System (ORWMS), Oracle Financial Intelligence (OFI), and Oracle Store Inventory Management (OSIM).
• Researched and analyzed business requirements.
• Developed businesses processes and multi-level business process flows.
• Worked closely with cross functional teams on system interfacing and system integration testing
• Provided ‘Go-Live’ support at new distribution center
• Conducted Training to new associates in new Distribution Center
Japanese Luxury Fashion Retailer
• Retained as onsite WMS project manager on Oracle Retail Suite implementation Oracle Retail Merchandising System (ORMS), Oracle Retail Warehouse Management System (ORWMS) and 3rd party POS.
• Created project plan for WMS implementation in sync with implementation plans for other systems.
• Analyzed and researched business processes and developed comprehensive business process document.
• Designed multiple system modifications at users request, managing development, testing and implementation.
• Lead integration testing for WMS working closely with cross functional teams.
• Provided oversight for Training to associates in the Distribution Center, developed a training document in Japanese and English.
• Oversaw ‘Go-Live’ support at distribution center.
Leading Off Price Retailer
• Led team of analysts, software developers, and subject matter experts (SMEs) in defining business requirements and developing/testing system modifications to accommodate material handling equipment changes and productivity enhancements.
• Served as lead SME for WMS implementations at four DCs (both new and existing facilities ranging in size from 1M to 1.4M sq. ft.). Developed test scripts/plans for client customization, led team on executing testing and capturing issues, completed system configurations, and provided pre-go-live user training and post-launch support.
• Retained as project manager of five-member team in developing system modifications for client following business/technical requirements gathering and in-depth analysis/review. Directed thorough testing on all modifications and provided user training and support. Developed Technical specifications for system synchronization investigation tool
• Interfaced with the team integrating a new Core Merchandising System, analyzing and resolving gaps and issues, approving interface designs and creating functional designs for changes
• Presented Change Requests to Executive Steering Committee, participating in selection and guiding approval process
• Member of cross functional team charged with identifying and resolving process and system issues.
Large Sports/Outdoor Retailer
• Developed Technical specifications for system synchronization investigation tool
• Worked with software developer on synchronization investigation tool
• Lead WMS support during system integration testing
• Conducted training prior to WMS system ‘Go Live’ in existing Distribution Center
• Provided ‘Go-Live’ support at both existing and new distribution center
• Presented Training to new associates in new Distribution Center
Canadian Specialty Retailer
• Lead fit analysis for WMS and participated in fit analysis for merchandising System.
• Provided business solutions for unique business process requirements
• Developed business requirement and gap analysis report
Leading Fashion Retailer
• Lead team through conference room pilot for WMS to analyze processes against system to develop gap analysis.
• Key member of team charged with defining system implementation issues, determining solutions and developing business rules
• Directed implementation of WMS in new distribution center, responsible for process design and improvement, development of procedures, team recruitment and training.
• Managed implementation and integration of WMS into existing environment, including testing, training and process design
• Provided leadership for ongoing productivity improvements through WMS system and process improvements. Interfacing with software vendors and developers.
• Lead team to integrate new material handling technologies with existing WMS system.
• Team leader responsible for interfacing existing WMS system with new merchandise system. Analyzed business requirements, discovered issues and gaps, developed solutions and business rules and executed project plan to implement.